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Loyalty program ROI calculator: free vs $29 vs $99 plan

How many extra visits per month does it take to pay for your loyalty plan? We did the math. (Spoiler: very few.)

GamifiedDeals·5/12/2026·2 min read

The break-even math

A Pro plan ($99/mo) needs to drive 15 extra customer visits at $8 average ticket to break even. That's one extra visit every two days.

Our median Pro merchant drives 210 extra visits/month. Net margin gained: $2,205. ROI: 22x.

How to calculate yours

Break-even visits = monthly plan cost / (avg ticket × gross margin %)

For a $99 plan, $12 avg ticket, 40% margin: Break-even = 99 / (12 × 0.40) = 21 extra visits/mo

What drives the lift

  1. Streak retention (60% lift on monthly active customers)
  2. Cross-merchant referral traffic (1 in 8 shoppers discovers a new merchant via /explore)
  3. Lower discount density (you pay less to win each customer back)

When to upgrade plans

  • Free → Starter ($29): when you have >50 unique customers signed up
  • Starter → Pro ($99): when you want custom branding + analytics
  • Pro → Growth ($299): when you open a second location
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